Frequently Asked Questions
Solutions FAQ
Our solutions are designed by experienced safety practitioners, shaped by real-world challenges and field expertise. Every data point serves a purpose—nothing is included just for appearance; each element adds measurable value.
We prioritise delivering meaningful insights, leaving it to you to determine their impact on your business.
Yes. Upon signup, every user receives a 1-day exploration trial to experience our platform. Upon subscribing, users are granted a 30-day free trial, which requires a subscription but incurs no charges if cancelled within the trial period.
The solutions available depend on the subscription level purchased. Full pricing and subscription details are provided upon sign-up. Sign-up requires just a valid email address.
Onboarding and Support Process
Not much—it’s designed to be seamless. You can start using all application modules immediately upon subscription. Our solutions are built and maintained by safety practitioners, ensuring they align with what professionals expect to see in their dashboards.
We use the same systems to manage our own projects, so our team will be the first to detect and address any performance issues. However, if you notice something that doesn’t meet your standards (or ours), please let us know through our Contact Page. We’re always here to help.
If you have specific requirements you’d like to optimise for, reach out to our team—we’d be happy to assist in tailoring the solution to your needs.
Privacy and Data Security
We handle your data in accordance with our privacy policy. As a focused team with a clear mission, we have no interest in your data beyond ensuring that it is available to you in the most insightful and meaningful way through our dashboards.
Furthermore, most modules are designed to minimise the need for personal identifying data, ensuring that only essential inputs are required. We actively discourage the inclusion of personal information in records, as it is not necessary for delivering the insights and analysis our dashboards are built to provide.
We provide a ‘DELETE ALL’ button that allows you to remove all your data from our systems in just a few clicks. Once deleted, we do not retain or repurpose your data—your privacy is fully respected. Since we are unable to determine whether your data relates to a real project or a training/virtual environment, this option gives you full control regardless of context.
Your data is only visible to you and those you explicitly add as users or admins in the dashboard management sections.
While our admin team technically has access to stored data, our sole focus is ensuring your data works for you—not for us. As a small team with a clear mission, we have no interest beyond providing you with meaningful insights.