Subscription Terms and Conditions

Introduction

By subscribing to the services offered by SafetyRatios through our website, safetyratios.com, you signify that you have read, understood, and agree to be bound by these Subscription Terms and Conditions. Please read these terms carefully. These Subscription Terms are subject to updates and changes without notice, and by continuing your subscription, you acknowledge and accept any updated terms. Your ongoing use of our subscription services constitutes your acceptance and agreement with these Subscription Terms and Conditions.

Fixed Trial Period

SafetyRatios offers a fixed trial period for new users, starting from the date of signing up. During this trial period, you can access and use our subscription services without charge. Please note that the trial period is counted from the date of your initial sign-up, regardless of actual usage. At the end of the trial period, your access to the services will be restricted, and you must subscribe to a paid plan to continue using the services. To avoid any interruption, please ensure you subscribe before the end of the trial period. SafetyRatios reserves the right to extend the trial period at its sole discretion. Users may receive notifications before the trial period ends to remind them to subscribe.

Payment and Billing

All payments and billing for SafetyRatios' subscription services are managed through Stripe's subscription service. By subscribing, you agree to Stripe's terms and conditions, and all transactions will be processed securely via Stripe.

Renewal Terms

Your subscription to SafetyRatios' services will automatically renew at the end of each billing cycle. The renewal will be processed through Stripe using the payment method you provided. You will be billed the applicable subscription fee unless you cancel your subscription before the renewal date. You can manage and modify your renewal settings through Stripe. By allowing your subscription to renew, you agree to the then-current terms and conditions.

Cancellation and Refund Policy

You may cancel your subscription to SafetyRatios' services at any time using the Stripe payment portal. A link is provided in your dashboard. Upon cancellation, you will continue to have access to the subscription services until the end of your current billing cycle. No refunds will be provided for partial billing cycles. It is your responsibility to manage the cancellation process through the Stripe portal provided in the dashboard. By cancelling, you agree that all fees paid are non-refundable, and you will not be charged for subsequent billing cycles.

Managing Subscription through Stripe

All aspects of managing your subscription to SafetyRatios' services, including payment updates, renewal settings, and cancellations, are handled through your Stripe user portal. You can access your Stripe user portal usign the link from your dashboard and from there you can make changes to your subscription. It is your responsibility to ensure that your Stripe account details are up-to-date and accurate to avoid any disruptions in service. For any issues related to managing your subscription, please refer to Stripe's support resources.

Changes to Subscription Terms

SafetyRatios reserves the right to modify or update these Subscription Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically to stay informed of any updates. Your continued use of our subscription services after any changes signifies your acceptance and agreement to the updated terms. If you do not agree with the updated terms, you must cancel your subscription before the changes take effect.

Limitations

Our primary focus at SafetyRatios is on data curation and enhancing safety management through advanced technology. Please note that our systems are designed to augment the performance of your competent team and may not be fully aligned with the local safety regulations in your jurisdiction. While our solutions aim to provide valuable insights and improve safety performance, it is essential that your organisation ensures compliance with all applicable local safety regulations and standards. SafetyRatios does not assume responsibility for any regulatory non-compliance arising from the use of our systems.

Access to Shared Data

Where you grant our team access to your data, you undertake that you have the authority to grant such access and you are responsible for the security of the information. SafetyRatios bears no responsibility for any loss of data or security breaches that may occur. It is your responsibility to ensure that all necessary permissions are in place and that the data shared is protected according to applicable standards and regulations. By granting access, you agree to indemnify and hold SafetyRatios harmless from any claims, damages, or liabilities arising from the shared data.

Additional Fees

Additional fees may apply for any extra work completed by our team members for specific users. These additional services and associated fees will be communicated to the user and must be agreed upon separately from the standard subscription fee. Any such fees will be clearly outlined and must be approved by the user before the additional work is undertaken.

Best Effort with No Guarantee of Expertise

For any additional work carried out by our team beyond the standard subscription services, we commit to using our best efforts to deliver quality results. However, we do not guarantee any specific outcomes or a particular level of expertise in these additional services. SafetyRatios makes no warranties, express or implied, regarding the additional work, and any such services are provided on an "as-is" basis. By requesting additional work, you acknowledge and accept that these services may not meet all your expectations or requirements.

Contact Information for Subscription Support

If you have any questions or need assistance regarding your subscription, please contact our support team. You can reach us via email at our contact email address as updated in our contact page on this website.

Other Policies, Terms and Conditions

These terms and conditions must be read in conjunction with other policies, terms and conditions listed in the footer section below. By continuing with the subscription process, you are accepting these other policies, terms and conditions.

Data Privacy

SafetyRatios is committed to protecting your privacy and handling your data in compliance with applicable data protection laws. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

Dispute Resolution

In the event of any disputes arising from these Subscription Terms and Conditions or the use of our services, such disputes shall be resolved through binding arbitration conducted by the Australian Centre for International Commercial Arbitration (ACICA) in accordance with its rules. By subscribing, you agree to resolve any disputes through arbitration and waive the right to a court trial. The arbitration shall be conducted in English, and the place of arbitration shall be Sydney, New South Wales, Australia. The decision of the arbitrator shall be final and binding on both parties.

Limitation of Liability

To the maximum extent permitted by law, SafetyRatios shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our subscription services. Our total liability to you for any claim arising out of or relating to these Subscription Terms and Conditions or our services shall not exceed the resupply of the specific contents of the website to you in a format deemed appropriate by us.